Privacy Policy

At Ole Ole Delivery (ole-oledelivery.com), accessible from our platform, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Ole Ole Delivery and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

We only collect personal information that is necessary to process your orders and provide a seamless delivery experience. This includes:

• Account Information: Your name, phone number, email address, and delivery address when you register or place an order.

• Order History: Details of the products you purchase (milk, vegetables, grocery, etc.) and your delivery preferences.

• Payment Information: We do not store your credit/debit card or UPI details on our servers. All financial transactions are processed securely through authorized, encrypted third-party payment gateways.

• Device & Location Data: Your location coordinates (with your permission) to map the  delivery address and ensure fast hyperlocal delivery.

2. How We Use Your Information

We use the collected information to operate, maintain, and improve our services, specifically to:

• Process, pack, and safely deliver your everyday essentials to your doorstep.

• Send you order confirmations, tracking updates, and support messages via SMS or WhatsApp.

• Understand customer preferences to introduce better features and products on our website.

• Prevent fraudulent activities and ensure secure login/checkout on our platform.

3. Data Sharing and Protection

• Local Vendor and Delivery Partners: We share only your necessary delivery details (Name, Address, Phone Number) with our delivery executive.

• Third-Party Services: We do not sell, rent, or trade your personal data to any external marketing agencies. Data is only shared with trusted partners (like payment gateways and SMS service providers) to complete your order journey.

• Data Security: We implement a variety of security measures, including HTTPS encryption, to maintain the safety of your personal information when you place an order.

4. Your Rights & Choices

• You can update, correct, or delete your personal account information at any time by logging into your account profile on our website.

• You can opt out of promotional messages or newsletters at any time by clicking the ‘Unsubscribe’ link or contacting our team.

5. Updates to this Policy

We may update our Privacy Policy from time to time to reflect changes in our operational or legal requirements. Any updates will be posted on this page with a revised date.